Zimbra multi server – servers and services show as down in admin interface.

Solution for servers and services shown as down in zimbra admin console:

But they are actually up and running.

In a m ultiserver setup servers and services show as down in admin interface.

Rsyslog is not modified by zimbra installer.
In order for servers and services to look fine (when they are fine) in the admin console the logger module (syslog) is used.
By default rsyslog does not listen on tcp/udp and the Zimbra installer does not provide any changes to its configuration in order to make it happen.

So you need to open /etc/rsyslog.conf and uncomment following lines:

# Provides UDP syslog reception
$ModLoad imudp
$UDPServerRun 514

# Provides TCP syslog reception
$ModLoad imtcp
$InputTCPServerRun 514

Then restart rsyslog.

Also remember that you should check on the servers around (except the one supposed to receive the logs) that the correct log server is set. For this you can run as user zimbra:

zmprov gacf |grep zimbraLogHostname

This should return the hostname of the log recipient.

In case that is not correct, you can set it with:

zmprov mcf zimbraLogHostname example.com

Also, as root, you should run:


This should make sure that the logserver you just set within zimbra is also used to reconfigure the rsysolg running on the system. 

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Author: Giuseppe Urso

Giuseppe lives in Haarlem now with his shiny dog, Filippa In 1982 received his first home computer, a Commodore 64, followed by Datasette and a 1541 Floppy Disk Drive. In 1999 he installed his first Linux distro (LRH6). In 2006 he switched to Debian as favourite OS. Giuseppe Urso actively sustains the Free Software Fundation and his founder Richard Mattew Stallman, he speaks to people trying to convince them to join the fight now, and about how important is to use Free Software only. He has a job as Infra Specialist at Hippo Enterprise Java Cms an Open Source Enterprise class Content Management System, one of the coolest company ever, in Amsterdam. He's always ready to install Debian on other people computers for free.

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